Eligible items can be returned within
7 days
of delivery.
Products must be
unused, unwashed, and in their original condition
with all tags and packaging intact.
Returns are accepted only for items that meet the seller’s return eligibility.
Return requests submitted after
7 days
from the delivery date cannot be accepted.
Items damaged due to misuse, improper handling, or normal wear and tear are not eligible for return.
Refunds or replacements will be processed after the returned item passes the quality inspection.
Certain products, such as
personal care, intimate wear, perishable goods, or customized items
, may not be eligible for return.
Please ensure the product is securely packed to avoid damage during return shipping.
If you receive a damaged, defective, or incorrect item, report it as soon as possible through the app.
The return eligibility for each product is displayed on the product details page before purchase.