PIPO Policy

1. Overview

We are committed to protecting user privacy and operating in compliance with:

Applicable data protection laws
Financial compliance laws
Anti money laundering regulations
Child safety regulations
Consumer protection regulations

The Platform does not operate gambling, betting, lottery, or wagering services.

2. Scope Of This Policy

This Privacy Policy applies to:

Mobile applications
Website
Live streaming services
Virtual gifting system
Agency programs
Promotional campaigns
Payment processing
Customer support interactions

3. Definitions

Coins: Virtual items purchased by users for gifting.
Diamonds: Virtual rewards received by creators.
Agency: Approved third party talent management entity.
Promotional Event: Platform funded engagement campaign.
KYC: Know Your Customer identity verification process.

Coins and Diamonds are digital virtual items with no intrinsic monetary value.

4. Free Participation & Non Gambling Declaration

To ensure compliance with global regulations:

No mandatory entry fee is required to participate in events.
No purchase is necessary to participate in promotional activities.
Sending gifts is voluntary.
Sending gifts does not increase chances of winning.
Rewards are funded solely by the Platform’s promotional budget.
The Platform does not pool user funds to create prize pools.
The Platform does not guarantee profit or financial gain.
The Platform is strictly an entertainment and promotional service.

5. Nature of the Platform

Tepnot Technologies Private Limited is a live streaming and Social entertainment platform that allows users to:

Broadcast live video content
Send and receive virtual gifts
Participate in promotional events
Join creator or agency programs

The Platform does not provide gambling, betting, lottery, or wagering services.

All events hosted on the Platform are promotional and free to participate unless explicitly stated otherwise.

6. Free Event Participation Policy

Participation in live events and promotional campaigns on the Platform is free.

No entry fee is required to join events.
No purchase is necessary to participate.
Sending virtual gifts is voluntary.
Sending gifts does not guarantee winning any prize or reward.

All rewards distributed during events are funded solely by the Platform as part of promotional activities.

7. Virtual Coins and Diamonds

7.1 Virtual Coins

Users may purchase virtual coins to send digital gifts to creators.

Coins:

Are digital items with no real world monetary value.
Are non transferable between users.
Are non refundable except where required by law.

7.2 Virtual Diamonds

Creators may receive virtual diamonds from gifts sent during live sessions or promotional events.

Diamonds:

Are virtual rewards within the Platform.
Do not represent real currency.
Have no independent monetary value outside the Platform.
May be eligible for conversion to earnings subject to verification, compliance checks, and applicable laws.
The Platform reserves the right to review, adjust, suspend, or deny diamond withdrawals in cases of fraud, abuse, or policy violations.

8. Promotional Events and Rewards

The Platform may organize promotional campaigns where creators may receive bonus diamonds or rewards based on engagement metrics.

Rewards are funded by the Platform’s promotional budget.
No pooled user entry fees are used to fund rewards.
The Platform reserves the right to modify, suspend, or cancel events at its discretion.
Participation in promotional events does not guarantee financial gain or profit.

9. AGENCY RESTRICTIONS

Agencies are strictly prohibited from:

Collecting entry fees
Operating paid contests
Conducting gamblinglike activities
Creating independent prize pools
Promising guaranteed earnings

Violation may result in:

Immediate termination
Account suspension
Withheld payments
Legal reporting if necessary

10. Agency Policy

Agencies operating on the Platform:

May recruit and manage creators.
May promote Platformsponsored events.
Are not authorized to conduct independent paid contests.
Are prohibited from collecting entry fees for competitions.
Are prohibited from operating gamblinglike activities.

The Platform reserves the right to suspend or terminate any agency violating these policies.

11. Age Restrictions

Users must be at least 13 years old (or minimum legal age in their country) to use the Platform.
User must be at least 16 year old to watch live streaming.
Users must be at least 18 years old to host live sessions or withdraw earnings.
Age verification may be required for withdrawals.

12. Diamonds & Withdrawal

Diamonds:

Are virtual platform rewards.
Do not represent realworld currency.
Have no guaranteed cash value.
Are subject to eligibility requirements before withdrawal.

Withdrawals may require:

Identity verification
Tax compliance
Fraud review
Regional eligibility checks

We reserve the right to deny withdrawal requests if violations are detected.

13. Data Retention

We retain data only as long as necessary for:

Legal compliance
Fraud prevention
Dispute resolution
Platform security

Inactive accounts may be deleted after a defined period.

14. Data Security Measures

We implement:

Endtoend encryption (where applicable)
Secure payment gateways
Tokenized transaction storage
Encrypted databases
Role based access control
Regular security audits
Fraud detection systems

However, no system is completely secure.

15. Information We Collect

We collect the minimum data necessary for platform functionality.

15.1 Account Information

Name
Username
Email
Phone number
Profile photo

15.2 Technical Information

IP address
Device ID
OS version
App version
Log data
Crash reports

15.3 Transaction Data

Coin purchase history
Gift transaction logs
Withdrawal history
Payment processor confirmations

15.4 Identity Verification Data (If Required)

Governmentissued ID
Selfie verification
Bank details (for withdrawals)
Tax identification number (if required)

15.5 Live Content Data

Live stream video
Chat messages
Virtual gift interactions

16. How We Use Information

We use collected information to:

Provide live streaming services
Process coin purchases
Distribute virtual rewards
Prevent fraud and abuse
Comply with legal and regulatory obligations
Improve user experience
Provide and improve services
Process payments
Prevent fraud and abuse
Detect suspicious activity
Enforce terms and policies
Comply with legal obligations
Protect user safety
Prevent illegal financial activities

17. Financial Compliance & Anti Money Laundering

To prevent illegal financial activities, we may:

Monitor abnormal gift patterns
Impose withdrawal limits
Delay suspicious withdrawals
Require KYC verification
Suspend accounts engaged in suspicious behavior
Report suspicious activity to authorities if legally required

We reserve the right to freeze funds pending investigation.

18. Fraud Prevention and Compliance

To maintain a secure platform, we may:

Monitor suspicious transactions
Impose withdrawal limits
Require identity verification (KYC)
Suspend accounts for fraudulent behavior
Report unlawful activities to authorities when required

19. No Gambling Representation

The Platform:

Does not operate as a gambling service.
Does not offer betting or lottery systems.
Does not guarantee earnings.
Does not pool entry fees for prize distribution.

All virtual gifting and rewards are part of entertainment and promotional services.

20. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect user data from unauthorized access, misuse, or disclosure.