Platform Policies​

Live Privacy Policy

Effective Date: March 1, 2026
Platform Name: Tepnot
Company Legal Name: Tepnot Technologies Private Limited

1. Introduction

Tepnot Technologies Private Limited (“Platform,” “Company,” “we,” “our,” “us”) is committed to protecting Personal Information under strict Personal Information Protection & Privacy Operations (PIPO) standards.
This policy applies to:
  • Users
  • Live Streamers / Creators
  • Agencies
  • Viewers
  • Coin Purchasers
  • Withdrawal Participants
By using the Platform, you agree to this Privacy Policy.

2. Definitions

Personal Information: Any data that identifies or can identify an individual.
  • Sensitive Personal Information:  Government ID, financial data, biometric data, KYC documents.
  • Processing: Collection, storage, use, transfer, deletion.
  • KYC:  Know Your Customer verification process.
  • AML:  AntiMoney Laundering monitoring.

3. Information We Collect

3.1 Account Information
  • Full legal name
  • Username
  • Email address
  • Mobile number
  • Date of birth
  • Profile photo
3.2 Identity Verification (KYC)
  • Governmentissued ID (Passport / Aadhaar / PAN / Driver’s License)
  • Selfie verification
  • Address proof
  • Tax ID (if required by law)
3.3 Financial Information
  • Bank account details
  • UPI ID
  • IBAN / SWIFT
  • Payment wallet information
  • Withdrawal history
  • Coin & gift transaction logs
3.4 Technical Information
  • IP address
  • Device ID
  • Device fingerprint
  • OS version
  • Browser data
  • SIM country
  • Location data (approximate)
3.5 Live Streaming Data
  • Live stream content
  • Chat Comments
  • Gift transactions
  • Agency performance logs
  • Stream analytics
3.6 Behavioral & Risk Data
  • Suspicious login attempts
  • Rapid coin transfers
  • Multiaccount detection signals
  • Device linkage data

4. How We Use Your Information

  • We process personal information for:
  • Account creation & authentication
  • Coin purchase & redemption
  • Gift distribution
  • Withdrawal processing
  • Fraud detection
  • AML & KYC compliance
  • Tax reporting
  • Regulatory compliance
  • Platform security
  • Dispute resolution
  • Law enforcement cooperation (if legally required)
We DO NOT sell user personal data to advertisers.

5. Withdrawal Privacy & Financial Compliance

  • When a user requests withdrawal:
  • Mandatory KYC verification is triggered.
  • Identity must match the bank account holder.
  • Thirdparty bank accounts are prohibited.
  • AIbased risk scoring is applied.
  • Large withdrawals may undergo manual review.
Suspicious transactions may be:
  • Temporarily frozen
  • Investigated
  • Reported to regulatory authorities
Financial data is encrypted using:
  • TLS 1.3 (Data in transit)
  • AES 256 encryption (Data at rest)
Transaction logs are permanently stored for compliance purposes.

6. Anti Money Laundering (AML) & Fraud Monitoring

We implement:
  • Realtime behavioral analysis
  • Geolocation risk analysis
  • Device fingerprint tracking
  • Blacklist database screening
  • Sanctions list screening
  • Multiaccount detection algorithms
  • Rapid coin cycling detection
  • Abnormal withdrawal spike detection
  • IP velocity tracking
Accounts may be restricted without prior notice if risk is detected.

7. Data Security Measures

We apply industrystandard security controls:
  • Endtoend encryption
  • Encrypted database clusters
  • Role based access control (RBAC)
  • Multi factor authentication (Admin access)
  • Secure audit logs
  • Internal access monitoring
  • Server firewalls & intrusion detection systems
  • Periodic vulnerability assessments
  • Secure cloud infrastructure compliance
Only authorized compliance personnel may access KYC documents.

8. Data Retention Policy

We retain data as follows:
  • Financial transactions: Minimum 7 years
  • KYC documents: Account life + 5 years
  • Live stream logs: 12–24 months
  • Fraud investigations: Until case closure
  • Suspended accounts: As required by law
After the retention period, data is securely deleted or anonymized.

9. User Rights

Depending on jurisdiction (India DPDP Act, GDPR, etc.), users may:
Request access to their data
Request correction
Request deletion (subject to legal obligations)
Request restriction of processing
Request data portability
Withdraw consent (where applicable)
Requests can be submitted to: support@tepnot.com

10. Children Policy

Users under 18 years old:
  • Cannot withdraw earnings
  • Cannot participate in monetization
  • Cannot complete KYC
Accounts discovered to belong to minors may be permanently suspended.

11. Crossborder Data Transfer

Your data may be processed in secure cloud servers located in multiple jurisdictions.
Where applicable:
  • GDPR safeguards apply
  • Standard Contractual Clauses (SCC) are used

Data localization rules are respected

12. Agency & Creator Data Processing

Agencies and creators agree that:
  • Performance metrics are logged
  • Revenue distribution records are stored
  • Commission calculations are automated
  • Diamond to cash conversions are logged permanently
  • Abuse or artificial engagement leads to termination

13. Incident Response Policy

In case of data breach:

  • Immediate internal containment
  • Risk assessment
  • Regulatory notification (if required)
  • User notification (where legally required)
  • Forensic investigation
  • Security patch deployment

14. Account Termination & Data Deletion

If the user deletes the account:
  • Personal data is deleted except:
  • Financial records (legal requirements)
  • Fraud investigation records
  • Regulatory compliance records

15. Policy Updates

We may update this Privacy Policy at any time. Continued use of the Platform constitutes acceptance of updates.
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